Privacy Policy

Data controller. Mattlali Car Detailing ("Mattlali"), located in Atotonilco el Grande, Hidalgo, Mexico, with contact email [email protected], is responsible for the processing of your personal data under Mexico’s Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) in force and its secondary regulations.

Data we collect. We collect identification and contact data (name, phone and email) that you provide when requesting a quote or booking a service, as well as vehicle data needed to perform the service. While browsing the site we may collect technical data (IP address, browser type and pages visited) through cookies. We do not collect sensitive personal data.

Primary purposes. We use your data to respond to and follow up on your requests, issue quotes, schedule and provide detailing services, and stay in touch with you regarding the contracted service. These purposes are necessary for your relationship with Mattlali.

Secondary purposes. Additionally, and only if you do not object, we may use your data to send you promotions, news and maintenance reminders. You may object to these purposes at any time by emailing [email protected], without affecting the provision of the service.

Transfers. We do not sell or transfer your data to third parties for commercial purposes. We would only share it when required by a competent authority or necessary to comply with a legal obligation.

ARCO rights and withdrawal of consent. You have the right to Access, Rectify, Cancel or Object (ARCO rights) to the processing of your data, and to withdraw your consent. To exercise them, send your request to [email protected] stating your name, the right you wish to exercise and information that allows us to locate your data; we will respond within the timeframes set by law.

Cookies and tracking technologies. We use local storage and cookies to remember your language and consent preferences and to analyze site traffic. No analytics tools load without your consent. You can disable cookies from your browser settings.

Changes to this notice. We may update this Privacy Notice to reflect legal changes or changes to our services. The current version will always be available on this site, indicating the date of last update.